Returns, Exchanges & Refunds
We carefully inspect each item before it leaves our facility, if you received a damaged or incorrect item we will send a replacement of the same exact (or correct) size and style at no charge. A photo of the damage or incorrect item is needed and can be sent to firstname.lastname@example.org with your order number. In some cases the original item may need to be returned to us.
Since all items are created on demand there are no returns or exchanges. If there is a defect in materials or workmanship, the item will be replaced with the same exact item, no sizing or other changes.
No refunds or exchanges are provided for sizing errors. Please review an item's size chart before purchasing
In special circumstances where a refund may be given, the refund will be issued as ‘store credit,’ for use toward future purchases. Credits have no cash value outside of Inksewn USA and cannot be withdrawn, cashed out, refunded, or otherwise transferred.
Buyer agrees not to ‘charge back’ or otherwise impede payment for an order. In the case of a charge back all Club Pricing or discounted pricing becomes null and void and full retail price will be due for all past purchases.
Any monthly fees, dues, club fees, setup fees, or fees for additional services are not refundable.
Should action arise from any disagreements user agrees to Jurisdiction of Northeast Pennsylvania and agrees to pay attorney fees, court fees, additional costs, if any.
Approved returns can be sent to:
128 Leverington Ave
Philadelphia, PA 19127